Gemal's Psyched Blog - Comments on Firefox and Thunderbird gets SupportSoft service automation technology http://gemal.dk/blog/2005/10/18/firefox_and_thunderbird_gets_supportsoft_service_automation_/index.html SupportSoft, Inc., a provider of Real-Time Service Management software, and Mozilla Corp., have teamed up to add features to the Mozilla products and thus aim to enhance end-user experience. The patented SupportSoft SupportTriggers functionality has been included in Mozilla's product... en-us Copyright 2009 Thu, 19 Nov 2009 20:58:17 +0100 Fri, 25 Dec 2009 15:49:15 +0100 http://www.movabletype.org/?v=3.17 http://blogs.law.harvard.edu/tech/rss http://gemal.dk/ http://gemal.dk//pics/favicon.png Gemal's Psyched Blog By Peter Lairo "automatically respond at the time application problems occur and then, offers to proactively report the problem to Mozilla."1. So is this thing going to replace TalkBack?2. Is MoFo/MoCo paying for this "service"?3. I couldn't find any screenshots, just marketingspeak/-gibberish at the linked sites. "automatically respond at the time application problems occur and then, offers to proactively report the problem to Mozilla."

1. So is this thing going to replace TalkBack?

2. Is MoFo/MoCo paying for this "service"?

3. I couldn't find any screenshots, just marketingspeak/-gibberish at the linked sites.

]]> http://gemal.dk/blog/2005/10/18/firefox_and_thunderbird_gets_supportsoft_service_automation_/#comment1?from=rss-comment http://gemal.dk/blog/2005/10/18/firefox_and_thunderbird_gets_supportsoft_service_automation_/#comment1 Tue, 18 Oct 2005 14:05:08 +0100 Peter Lairo Peter@Lairo.com By Henrik Gemal It's seems that this isn't anything new. Perhaps just a namechange from Talkback. Perhaps they just want to get some marketing stuff outthere. It's seems that this isn't anything new. Perhaps just a namechange from Talkback. Perhaps they just want to get some marketing stuff outthere.

]]> http://gemal.dk/blog/2005/10/18/firefox_and_thunderbird_gets_supportsoft_service_automation_/#comment2?from=rss-comment http://gemal.dk/blog/2005/10/18/firefox_and_thunderbird_gets_supportsoft_service_automation_/#comment2 Tue, 18 Oct 2005 14:36:18 +0100 Henrik Gemal 125d2aa2b2dc63c97c2dc28255aeda5d0c6686f0 By Laurens Holst Talkback has been showing a lot of problems over time... it breaks all the time, and then has to be fixed again.Maybe this is a replacement that will put an end to that.~Grauw Talkback has been showing a lot of problems over time... it breaks all the time, and then has to be fixed again.

Maybe this is a replacement that will put an end to that.


~Grauw

]]> http://gemal.dk/blog/2005/10/18/firefox_and_thunderbird_gets_supportsoft_service_automation_/#comment3?from=rss-comment http://gemal.dk/blog/2005/10/18/firefox_and_thunderbird_gets_supportsoft_service_automation_/#comment3 Tue, 18 Oct 2005 16:10:28 +0100 Laurens Holst lholst@students.cs.uu.nl By uQ SupportSoft used to be Full Circle, who made Talkback. I sincerely hope that this fixes the 2 most annoying bugs:1. The About box says "Full Circle" and the DNS is shows goes to a really poor site.2. Talkback always fails on sending data :):D -uQ SupportSoft used to be Full Circle, who made Talkback. I sincerely hope that this fixes the 2 most annoying bugs:

1. The About box says "Full Circle" and the DNS is shows goes to a really poor site.

2. Talkback always fails on sending data :)

:D

-uQ

]]> http://gemal.dk/blog/2005/10/18/firefox_and_thunderbird_gets_supportsoft_service_automation_/#comment4?from=rss-comment http://gemal.dk/blog/2005/10/18/firefox_and_thunderbird_gets_supportsoft_service_automation_/#comment4 Wed, 19 Oct 2005 00:28:05 +0100 uQ uniq@wwsvr.bounceme.net By OstGote This is nothing new, SupportSoft == FullSoftware, our good old Talkback client software. See this bug for the rebranding: https://bugzilla.mozilla.org/show_bug.cgi?id=243575HTHOstGote! This is nothing new, SupportSoft == FullSoftware, our good old Talkback client software. See this bug for the rebranding: https://bugzilla.mozilla.org/show_bug.cgi?id=243575

HTH

OstGote!

]]> http://gemal.dk/blog/2005/10/18/firefox_and_thunderbird_gets_supportsoft_service_automation_/#comment5?from=rss-comment http://gemal.dk/blog/2005/10/18/firefox_and_thunderbird_gets_supportsoft_service_automation_/#comment5 Wed, 19 Oct 2005 08:01:45 +0100 OstGote nothingtoanswer@mailinator.com